Terms of service

📜 Terms of Service

These Terms of Service govern your use of the website operated by Shopriva,By accessing or purchasing from our website, you agree to be bound by these Terms.

👤 1. Account Terms

  • You must provide accurate and complete information when creating an account or placing an order.
  • You are responsible for maintaining the confidentiality of your account and personal details.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

💳 2. Pricing and Payment

  • All prices listed are in INR (₹) and are subject to change without prior notice.
  • We accept payments via secure third-party payment gateways.
  • Orders will only be processed after successful payment confirmation (except for Cash on Delivery orders).

📦 3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.
  • However, slight variations in color, design, or packaging may occur.
  • We do not guarantee that all information is completely error-free.

✅ 4. Order Acceptance

  • Once an order is placed, you will receive a confirmation.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspected fraudulent activity
  • If your order is canceled, any prepaid amount will be refunded.

🚚 5. Shipping and Delivery

  • We aim to process and dispatch orders within 7-15 Days.
  • Delivery timelines may vary depending on location and external factors.
  • Delays caused by courier services, weather, or unforeseen circumstances are beyond our control.

🔁 6. Returns and Refunds

  • Returns and refunds are subject to our Refund Policy.
  • Customers must raise a return request within the specified period mentioned in our policy.
  • Refunds (if applicable) will be processed to the original payment method within a reasonable time.

🚫 7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Interfering with the security or functionality of the website
  • Uploading harmful or malicious content

We reserve the right to suspend access if such activities are detected.

⚠️ 8. Limitation of Liability

  • Shopriva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee uninterrupted or error-free access to our website.
  • Your use of our services is at your own risk.

⚖️ 9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in maharastra 

📬 10. Contact Information

If you have any questions about these Terms, you can contact us at:

  • Email:shoprivastore@gmail.com

🔄 11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.