Privacy policy

🔒 Privacy Policy

Shopriva values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

📌 1. Information We Collect

When you visit or use our website, we may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via payment gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website

⚙️ 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, etc.)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send promotional offers (only if you opt-in)

🍪 3. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

🔗 4. Third-Party Services

We may share your information with trusted third-party services to operate our business effectively, including:

  • Payment gateways (for secure transactions)
  • Shipping and logistics partners
  • Analytics tools (e.g., Google Analytics)

These third parties only use your information to perform their services and are obligated to keep your data secure.

🔐 5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

👤 6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Raise concerns about how your data is used

To exercise these rights, please contact us using the details below.

📬 7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

  • Email: shoprivastore@gmail.com

🔄 8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.